A Katy dental practice was spending $3,000 per month on Google Ads. They couldn’t tell us how many patients those ads brought in. The agency managing their campaigns sent monthly reports showing clicks and impressions, but no one tracked whether clicks became appointments.
They weren’t alone. We see this constantly: Houston businesses spending thousands on Google Ads without any clear connection between ad spend and business results. It’s throwing money into a void and hoping something good happens.
Here’s what Google Ads management should actually look like for Houston small businesses—and how to tell if your current approach is working.
Understanding the Fundamentals
How Google Ads Works
When someone searches Google, they see two types of results: ads at the top (labeled “Sponsored”) and organic results below.
With Google Ads, you bid on keywords. When someone searches those keywords, you compete in an auction. If you win, your ad appears, and you pay when someone clicks (hence “pay-per-click” or PPC).
What you pay per click depends on:
- Your bid amount
- Your Quality Score (Google’s assessment of your ad relevance and landing page)
- Competition for that keyword
- Various other factors
Why Google Ads Can Work for Houston Businesses
Intent-driven traffic. Someone searching “emergency plumber Houston Heights” wants a plumber right now. This is fundamentally different from interrupting someone with a Facebook ad.
Geographic targeting. You can show ads only in Houston—or specific ZIP codes, radiuses around your business, or neighborhoods where your customers live.
Measurable results. Unlike billboards or radio, you can track exactly what you spent and what you got.
Scalable and controllable. Start small, test what works, scale what performs.
Why Google Ads Can Fail
High competition drives costs up. In some Houston industries (lawyers, HVAC, home services), click costs exceed $50. Without strong conversion rates, the math doesn’t work.
Poor execution wastes budget. Bad keyword selection, weak ad copy, and broken conversion tracking turn campaigns into money pits.
No strategy behind the tactics. Running ads without understanding your customer journey, sales process, and unit economics leads to spending without purpose.
What Houston Small Businesses Should Expect to Pay
Cost Per Click by Industry
Houston CPC (cost per click) varies dramatically by industry:
| Industry | Typical CPC Range |
|---|---|
| Legal services | $40-150+ |
| Medical/Dental | $15-50 |
| Home services (HVAC, plumbing) | $25-75 |
| Real estate | $10-40 |
| Restaurants | $2-8 |
| Retail | $1-5 |
| Professional services | $10-35 |
These are rough ranges—actual costs depend on specific keywords, competition, and Quality Score.
Monthly Budget Minimums
To run meaningful campaigns in Houston:
Low-competition industries: $1,000-2,000/month minimum Moderate competition: $2,000-5,000/month minimum High competition (legal, home services): $5,000-10,000/month minimum
Below these levels, you don’t generate enough data to optimize effectively, and your visibility is too limited to matter.
Management Fees
If you hire someone to manage campaigns:
Agency management: 10-20% of ad spend or $500-2,000/month minimum Freelancer: $500-1,500/month for small campaigns In-house: Staff time plus training costs
At low spend levels, management fees can exceed the ad spend itself. This isn’t necessarily wrong—good management dramatically improves returns—but understand the total investment.
What Successful Campaigns Look Like
Clear Conversion Tracking
Before spending a dollar on ads, you need to know what a “conversion” is and how to measure it:
For service businesses: Phone calls, contact form submissions, appointment bookings For e-commerce: Purchases, add-to-cart, checkout starts For lead generation: Form fills, demo requests, quote requests
Every conversion needs tracking. This means:
- Phone call tracking (shows which calls came from ads)
- Form submission tracking (tags completions as conversions)
- Revenue attribution (ideally, how much revenue each campaign generates)
Without this, you’re guessing—and you’ll guess wrong.
Focused Keyword Strategy
Good campaigns target specific, high-intent keywords:
Good: “emergency AC repair Houston Heights” Bad: “AC”
Good: “divorce lawyer in Katy Texas” Bad: “lawyers”
Broad keywords cost money for irrelevant clicks. Specific, local keywords attract people ready to buy.
Negative Keyword Lists
Equally important: keywords you don’t want to trigger ads.
A Houston law firm should exclude:
- “free legal advice”
- “lawyer jobs Houston”
- “law school”
- “public defender”
A plumber should exclude:
- “how to fix toilet” (DIY searchers)
- “plumbing jobs” (job seekers)
- “wholesale plumbing supplies”
Negative keywords prevent budget from bleeding to irrelevant searches.
Geographic Targeting
Houston’s sprawl means geographic targeting matters. Options include:
Radius targeting: Show ads within X miles of your location ZIP code targeting: Specific postal codes where your customers are City/neighborhood targeting: Target Montrose, Heights, Galleria areas specifically Exclusion targeting: Avoid areas you don’t serve
A Heights restaurant probably shouldn’t pay for clicks from people in Pearland. A service company covering all of Greater Houston needs broader reach.
Ad Copy That Converts
Your ads need to:
- Match search intent (people searching “emergency” need different messaging than those researching)
- Differentiate from competitors (why you, not them?)
- Include clear calls to action
- Use location signals (“Serving the Heights for 20 Years”)
- Address objections (“Free Estimates,” “Licensed and Insured”)
Test multiple ad variations. Small copy changes can dramatically affect click-through and conversion rates.
Landing Pages That Close
Where ads send traffic matters enormously.
Bad: Homepage (generic, not matched to ad) Good: Dedicated landing page addressing specific search intent
A landing page for “emergency plumber Houston” should:
- Confirm you handle emergencies
- Show you’re in Houston
- Make calling simple (click-to-call button)
- Provide social proof (reviews, credentials)
- Load instantly on mobile
Landing page quality affects both conversion rate and Google Quality Score (which affects what you pay).
Common Mistakes That Waste Money
Using Only Broad Match Keywords
Google’s broad match shows your ads for “related” searches. “Houston plumber” might trigger ads for “plumbing school Houston” or “plumber jokes.”
Use phrase match and exact match for better control. Broad match can work with proper negative keywords, but it’s where most waste happens.
Not Checking Search Terms Report
Google shows exactly what searches triggered your ads. Review this weekly and add irrelevant terms as negatives.
We’ve seen businesses pay for thousands of clicks from completely unrelated searches because no one checked this report.
Setting and Forgetting
Google Ads isn’t a “set it and forget it” platform. Effective management requires:
- Weekly search term review
- Regular bid adjustments
- Ad copy testing
- Landing page optimization
- Conversion tracking verification
- Budget allocation shifts
Campaigns that run without attention slowly degrade.
Ignoring Quality Score
Quality Score (1-10 rating) affects how much you pay and where your ads appear. Low scores mean you pay more for worse positions.
Improve Quality Score by:
- Matching ad copy to keywords
- Improving landing page relevance
- Increasing click-through rate
- Ensuring fast, mobile-friendly landing pages
Not Tracking Phone Calls
For Houston service businesses, phone calls are often the primary conversion. But if you’re only tracking form fills, you’re missing the majority of leads.
Call tracking services assign unique phone numbers to your ads, letting you attribute calls to specific campaigns and keywords.
Is Google Ads Right for Your Houston Business?
Google Ads Works Well When:
- You have a clear, immediate offer
- Search volume exists for your services
- Customer value justifies click costs
- You can handle leads quickly (same-day follow-up)
- You have budget for meaningful testing ($2,000+ monthly)
- Your website/landing pages convert
Consider Other Options When:
- Click costs exceed what your margins support
- You’re building awareness, not capturing demand
- Your sales cycle is very long
- Your website isn’t ready for traffic
- Budget is very limited
Google Ads isn’t always the answer. For some Houston businesses, SEO investment generates better long-term returns. For others, social media or content marketing makes more sense.
Managing vs. Outsourcing
DIY Management
Works if:
- You have time to learn the platform
- Your campaigns are relatively simple
- You’re willing to invest in ongoing education
- You can commit to weekly optimization
Challenges:
- Learning curve is steep
- Mistakes are expensive
- Time investment is substantial
- You’re competing against professionals
Agency Management
Works if:
- Your monthly spend justifies management fees
- You want expertise without learning the platform
- You need strategic guidance, not just execution
- You want accountability for results
Look for:
- Transparent reporting tied to business outcomes
- Clear explanation of strategy and tactics
- Ownership of your accounts (you can take them if you leave)
- Performance-based accountability
Measuring Success
Metrics That Matter
Cost per conversion: What you pay for each lead or sale Conversion rate: Percentage of clicks that convert Return on ad spend (ROAS): Revenue generated per dollar spent Cost per acquisition: Full cost (ads + management) per new customer
Metrics That Don’t Matter Much
Clicks: Means nothing without conversions Impressions: Visibility without action is worthless Click-through rate: Important for Quality Score, but not a business outcome Average position: Lower positions can be more profitable
Track what drives business results, not what makes reports look good.
Getting Started or Getting Help
If you’re running Google Ads without clear ROI, something’s broken. Either fix it or stop throwing money away.
If you’re considering Google Ads, do the math first:
- What’s a customer worth?
- What click costs will you face?
- What conversion rate is realistic?
- Does the math work?
For many Houston small businesses, Google Ads is one of the best marketing investments available—when done right. The key phrase is “when done right.”
Ready to Discuss Google Ads?
We help Houston businesses build and manage Google Ads campaigns that generate measurable returns. We’re also honest about when Google Ads isn’t the right fit—and what alternatives might work better.
Contact us to discuss your situation, or learn more about our digital marketing services.
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